Terms & Conditions

Order & Booking

• Appointments are subject to availability.
• All charges are final once confirmed.
• Upfront payment is required.
• Changes after production may incur extra costs.
• Slight variations in fit or color may occur.

Alterations & Rework

• Fitting issues must be reported within the specified time.
• One complimentary alteration may be provided.
• No refunds on custom stitching once started.

Delivery & Turnaround

• Delivery timelines depend on workload.
• Dates provided are estimates.
• Courier delays are beyond control.

Express & Urgent Services

• Express services are available at additional cost.
• Charges depend on urgency.

Cancellations & Refunds

• No cancellations once production begins.
• Refunds are issued as service credits.

General Terms

• Prices may change without notice.
• Using services implies acceptance of all terms.