At Boutique on Call, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services
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1. Information We Collect
Personal Information:
- Name, email address, phone number, and delivery address when you book an appointment or place an order.
- Payment information when you make a purchase.
- Any other information you provide voluntarily, such as feedback or inquiries.
Non-Personal Information:
- Browser type, IP address, device information, and browsing patterns collected through cookies and similar technologies.
- Aggregate data about how you interact with our website.
2. How We Use Your Information
Service Delivery:
- To process and fulfill your orders, including delivering custom-tailored garments to your specified address.
- To communicate with you about your orders, appointments, and any queries you may have.
Improvement of Services:
- To improve our website, services, and customer experience based on your feedback and usage patterns.
- To conduct market research and analyze trends to better understand customer needs.
Marketing:
- With your consent, we may send you promotional emails about new services, offers, or updates.
- We use data analytics to personalize marketing content to your preferences.
3. How We Share Your Information
Third-Party Service Providers:
- We may share your personal information with trusted third-party vendors who assist in delivering our services, such as payment processors, delivery services, and marketing platforms.
Legal Obligations:
- We may disclose your information to comply with legal requirements, such as responding to court orders or regulatory authorities.
Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
- We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
- Payment information is encrypted and processed securely.
- While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access and Correction:
- You have the right to access and correct any personal information we hold about you. You can request updates or corrections by contacting us directly.
Opt-Out:
- You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us.
Cookies:
- You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
6. Children’s Privacy
- Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
7. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@boutiqueoncall.com
Phone: +91-9266123707
Address: H.No – 109, Ravi Nagar, Gali no.1, Devilal Colony Sector 9, Udham Singh Park, Gurugram, Haryana 122001