Information Collection
At Boutique On Call, we value your privacy and are committed to protecting your personal information. We collect information to provide you with exceptional home-based tailoring services in Gurgaon and surrounding areas.
Personal Information We Collect
- Contact Details: Name, phone number, email address, and home address for service delivery
- Service Preferences: Clothing measurements, style preferences, fabric choices, and alteration requirements
- Appointment Information: Preferred dates, times, and scheduling details for home visits
- Payment Information: Billing details and payment method preferences (processed securely)
- Service History: Previous orders, measurements, and service feedback to improve future experiences
How We Collect Information
We collect information through various channels:
- Online booking forms and consultations
- Phone conversations and WhatsApp communications
- In-person consultations during home visits
- Measurement sessions and fittings
- Customer feedback and review processes
Location-Specific Data
As a Gurgaon-based service, we collect location information to optimize our home visit routes and ensure timely service delivery across sectors in Gurgaon, including DLF, Golf Course Road, Sohna Road, and surrounding areas.
Information Usage
We use your personal information solely to provide and improve our tailoring and alteration services.
Service Delivery
- Appointment Scheduling: Coordinating home visits and fittings at your convenience
- Custom Tailoring: Creating perfectly fitted garments based on your measurements and preferences
- Quality Assurance: Following up on completed work and ensuring customer satisfaction
- Delivery Coordination: Arranging pickup and delivery of garments to your location
Communication Purposes
- Appointment confirmations and reminders
- Status updates on your tailoring projects
- Service-related notifications and important updates
- Customer support and query resolution
Service Improvement
We analyze service patterns and customer preferences to enhance our offerings, optimize routes for home visits in Gurgaon, and develop new services that meet local market demands.
Business Operations
- Managing appointments and scheduling across Gurgaon locations
- Inventory management for fabrics and materials
- Quality control and service standardization
- Business analytics to improve service efficiency
Data Protection
We implement robust security measures to protect your personal information and maintain the confidentiality of your data.
Security Measures
- Secure Storage: All customer data is stored on secure servers with encryption
- Access Control: Limited access to personal information on a need-to-know basis
- Staff Training: Regular training for all team members on privacy and data protection
- Secure Communication: Encrypted channels for sensitive information transfer
Data Sharing
We do not sell, trade, or share your personal information with third parties, except in the following limited circumstances:
- Service Partners: Trusted fabric suppliers and specialized craftsmen (with your consent)
- Payment Processors: Secure payment gateways for transaction processing
- Legal Requirements: When required by law or government authorities
- Emergency Situations: To protect health and safety during home visits
Data Retention
We retain your personal information for as long as necessary to provide services and maintain your measurement records for future orders. Inactive customer data is reviewed annually and securely deleted when no longer needed.
International Transfers
As a local Gurgaon-based business, your data is primarily stored and processed within India. Any international transfers comply with applicable data protection laws.
Your Rights
You have several rights regarding your personal information and how we use it.
Access and Control
- Access Right: Request a copy of all personal information we hold about you
- Correction Right: Update or correct any inaccurate personal information
- Deletion Right: Request deletion of your personal data (subject to business requirements)
- Portability Right: Receive your data in a structured, commonly used format
Communication Preferences
- Opt-out of marketing communications while maintaining service notifications
- Choose your preferred communication channels (phone, WhatsApp, email)
- Set frequency preferences for service updates and reminders
- Manage appointment notification settings
Exercising Your Rights
To exercise any of these rights or if you have questions about our privacy practices, please contact us:
- WhatsApp: Send a message with your request
- Phone: Call during business hours for immediate assistance
- Email: Send detailed requests via email
- In-Person: Discuss during your next home visit appointment
Complaints and Concerns
If you have concerns about how we handle your personal information, please contact us first. We are committed to resolving any privacy-related issues promptly and transparently.
Updates to Privacy Policy
We may update this privacy policy to reflect changes in our services or legal requirements. We will notify customers of significant changes through our usual communication channels and post updates on our website.
Information Collection
At Boutique On Call, we value your privacy and are committed to protecting your personal information. We collect information to provide you with exceptional home-based tailoring services in Gurgaon and surrounding areas.
Personal Information We Collect
- Contact Details: Name, phone number, email address, and home address for service delivery
- Service Preferences: Clothing measurements, style preferences, fabric choices, and alteration requirements
- Appointment Information: Preferred dates, times, and scheduling details for home visits
- Payment Information: Billing details and payment method preferences (processed securely)
- Service History: Previous orders, measurements, and service feedback to improve future experiences
How We Collect Information
We collect information through various channels:
- Online booking forms and consultations
- Phone conversations and WhatsApp communications
- In-person consultations during home visits
- Measurement sessions and fittings
- Customer feedback and review processes
Location-Specific Data
As a Gurgaon-based service, we collect location information to optimize our home visit routes and ensure timely service delivery across sectors in Gurgaon, including DLF, Golf Course Road, Sohna Road, and surrounding areas.
Information Usage
We use your personal information solely to provide and improve our tailoring and alteration services.
Service Delivery
- Appointment Scheduling: Coordinating home visits and fittings at your convenience
- Custom Tailoring: Creating perfectly fitted garments based on your measurements and preferences
- Quality Assurance: Following up on completed work and ensuring customer satisfaction
- Delivery Coordination: Arranging pickup and delivery of garments to your location
Communication Purposes
- Appointment confirmations and reminders
- Status updates on your tailoring projects
- Service-related notifications and important updates
- Customer support and query resolution
Service Improvement
We analyze service patterns and customer preferences to enhance our offerings, optimize routes for home visits in Gurgaon, and develop new services that meet local market demands.
Business Operations
- Managing appointments and scheduling across Gurgaon locations
- Inventory management for fabrics and materials
- Quality control and service standardization
- Business analytics to improve service efficiency
Data Protection
We implement robust security measures to protect your personal information and maintain the confidentiality of your data.
Security Measures
- Secure Storage: All customer data is stored on secure servers with encryption
- Access Control: Limited access to personal information on a need-to-know basis
- Staff Training: Regular training for all team members on privacy and data protection
- Secure Communication: Encrypted channels for sensitive information transfer
Data Sharing
We do not sell, trade, or share your personal information with third parties, except in the following limited circumstances:
- Service Partners: Trusted fabric suppliers and specialized craftsmen (with your consent)
- Payment Processors: Secure payment gateways for transaction processing
- Legal Requirements: When required by law or government authorities
- Emergency Situations: To protect health and safety during home visits
Data Retention
We retain your personal information for as long as necessary to provide services and maintain your measurement records for future orders. Inactive customer data is reviewed annually and securely deleted when no longer needed.
International Transfers
As a local Gurgaon-based business, your data is primarily stored and processed within India. Any international transfers comply with applicable data protection laws.
Your Rights
You have several rights regarding your personal information and how we use it.
Access and Control
- Access Right: Request a copy of all personal information we hold about you
- Correction Right: Update or correct any inaccurate personal information
- Deletion Right: Request deletion of your personal data (subject to business requirements)
- Portability Right: Receive your data in a structured, commonly used format
Communication Preferences
- Opt-out of marketing communications while maintaining service notifications
- Choose your preferred communication channels (phone, WhatsApp, email)
- Set frequency preferences for service updates and reminders
- Manage appointment notification settings
Exercising Your Rights
To exercise any of these rights or if you have questions about our privacy practices, please contact us:
- WhatsApp: Send a message with your request
- Phone: Call during business hours for immediate assistance
- Email: Send detailed requests via email
- In-Person: Discuss during your next home visit appointment
Complaints and Concerns
If you have concerns about how we handle your personal information, please contact us first. We are committed to resolving any privacy-related issues promptly and transparently.
Updates to Privacy Policy
We may update this privacy policy to reflect changes in our services or legal requirements. We will notify customers of significant changes through our usual communication channels and post updates on our website.
Information Collection
▼At Boutique On Call, we value your privacy and are committed to protecting your personal information. We collect information to provide you with exceptional home-based tailoring services in Gurgaon and surrounding areas.
Personal Information We Collect
- Contact Details: Name, phone number, email address, and home address for service delivery
- Service Preferences: Clothing measurements, style preferences, fabric choices, and alteration requirements
- Appointment Information: Preferred dates, times, and scheduling details for home visits
- Payment Information: Billing details and payment method preferences (processed securely)
- Service History: Previous orders, measurements, and service feedback to improve future experiences
How We Collect Information
We collect information through various channels:
- Online booking forms and consultations
- Phone conversations and WhatsApp communications
- In-person consultations during home visits
- Measurement sessions and fittings
- Customer feedback and review processes
Location-Specific Data
As a Gurgaon-based service, we collect location information to optimize our home visit routes and ensure timely service delivery across sectors in Gurgaon, including DLF, Golf Course Road, Sohna Road, and surrounding areas.
Information Usage
▼We use your personal information solely to provide and improve our tailoring and alteration services.
Service Delivery
- Appointment Scheduling: Coordinating home visits and fittings at your convenience
- Custom Tailoring: Creating perfectly fitted garments based on your measurements and preferences
- Quality Assurance: Following up on completed work and ensuring customer satisfaction
- Delivery Coordination: Arranging pickup and delivery of garments to your location
Communication Purposes
- Appointment confirmations and reminders
- Status updates on your tailoring projects
- Service-related notifications and important updates
- Customer support and query resolution
Service Improvement
We analyze service patterns and customer preferences to enhance our offerings, optimize routes for home visits in Gurgaon, and develop new services that meet local market demands.
Business Operations
- Managing appointments and scheduling across Gurgaon locations
- Inventory management for fabrics and materials
- Quality control and service standardization
- Business analytics to improve service efficiency
Data Protection
▼We implement robust security measures to protect your personal information and maintain the confidentiality of your data.
Security Measures
- Secure Storage: All customer data is stored on secure servers with encryption
- Access Control: Limited access to personal information on a need-to-know basis
- Staff Training: Regular training for all team members on privacy and data protection
- Secure Communication: Encrypted channels for sensitive information transfer
Data Sharing
We do not sell, trade, or share your personal information with third parties, except in the following limited circumstances:
- Service Partners: Trusted fabric suppliers and specialized craftsmen (with your consent)
- Payment Processors: Secure payment gateways for transaction processing
- Legal Requirements: When required by law or government authorities
- Emergency Situations: To protect health and safety during home visits
Data Retention
We retain your personal information for as long as necessary to provide services and maintain your measurement records for future orders. Inactive customer data is reviewed annually and securely deleted when no longer needed.
International Transfers
As a local Gurgaon-based business, your data is primarily stored and processed within India. Any international transfers comply with applicable data protection laws.
Your Rights
▼You have several rights regarding your personal information and how we use it.
Access and Control
- Access Right: Request a copy of all personal information we hold about you
- Correction Right: Update or correct any inaccurate personal information
- Deletion Right: Request deletion of your personal data (subject to business requirements)
- Portability Right: Receive your data in a structured, commonly used format
Communication Preferences
- Opt-out of marketing communications while maintaining service notifications
- Choose your preferred communication channels (phone, WhatsApp, email)
- Set frequency preferences for service updates and reminders
- Manage appointment notification settings
Exercising Your Rights
To exercise any of these rights or if you have questions about our privacy practices, please contact us:
- WhatsApp: Send a message with your request
- Phone: Call during business hours for immediate assistance
- Email: Send detailed requests via email
- In-Person: Discuss during your next home visit appointment
Complaints and Concerns
If you have concerns about how we handle your personal information, please contact us first. We are committed to resolving any privacy-related issues promptly and transparently.
Updates to Privacy Policy
We may update this privacy policy to reflect changes in our services or legal requirements. We will notify customers of significant changes through our usual communication channels and post updates on our website.